Personal Data Protection and Processing Policy

As DEFF Design, we attach great importance to the protection of personal data belonging to our customers, visitors, and business partners, in accordance with the Law on the Protection of Personal Data No. 6698 (KVKK).

This policy explains the purposes for which personal data is processed, how it is protected, and the rights of data subjects.

1. Data Controller

 

As DEFF Design, we process your personal data in our capacity as the data controller under the KVKK.

Company Name: DEFF DERİ TASARIM SANAYİ VE TİCARET LİMİTED ŞİRKETİ

Address: Esentepe Mahallesi, Dinlendi Sokak No: 5 B/C, Nilüfer, Bursa, Türkiye

Email: info@deffdesign.com

Website: www.deffdesign.com

2. Personal Data Processed

 

Your personal data may be processed for the following purposes:

  • Name, surname, email address, phone number, and delivery address

  • Payment and billing details (processed securely via payment infrastructure; card information is not stored)

  • Cookie data, IP address, and device information (to enhance website experience)

3. Purposes of Processing Personal Data

 

Your personal data may be processed in compliance with Articles 5 and 6 of the KVKK for the following purposes:

  • Receiving, preparing, and delivering orders

  • Processing payments and invoices

  • Managing customer service operations

  • Providing information about new collections, campaigns, and announcements (subject to communication consent)

  • Analyzing website traffic and user behavior to improve user experience

  • Fulfilling legal obligations and regulatory requirements

4. Transfer of Personal Data

 

Your personal data may be shared with third parties only under the following circumstances:

  • Authorized shipping companies for order delivery

  • Authorized and secure payment service providers for transaction processing

  • Competent public authorities where legally required

Your personal data will not be transferred abroad without your explicit consent.

5. Data Security

 

The security of your personal data is our top priority.

To ensure this:

  • Data is stored securely within encrypted systems.

  • Technical and administrative measures are implemented to prevent unauthorized access, data loss, or misuse.

  • Our systems are regularly subjected to security audits and penetration tests to maintain data integrity.

6. Rights of the Data Subject

 

In accordance with Article 11 of the KVKK, you have the following rights regarding your personal data:

  • To learn whether your personal data is being processed

  • To request information regarding the processing of your data

  • To learn whether your data is used in accordance with its purpose

  • To request the correction of incomplete or inaccurate data

  • To request the deletion or destruction of your data

  • To learn about third parties to whom your data has been transferred

  • To object to any adverse outcomes resulting from automated data processing

You may exercise these rights by contacting us at info@deffdesign.com.

7. Cookie Policy

 

Our website uses cookies to enhance user experience.

If you do not wish to accept cookies, you can disable them in your browser settings.

For more information, please refer to our Cookie Policy page.

8. Policy Updates

 

This policy may be updated from time to time to ensure compliance with legal requirements.

All updates will be announced on www.deffdesign.com.

Contact Information

 

For any questions or requests regarding your rights under the KVKK, please contact us:

Email: info@deffdesign.com

Address: Esentepe Mahallesi, Dinlendi Sokak No: 5 B/C, Nilüfer, Bursa, Türkiye

DEFF Design is committed to maintaining the highest level of care and diligence in protecting your personal data.

Your information is safe with us.