Privacy Policy

Last Updated: October 31, 2025

This Privacy Policy explains how DEFF DERİ TASARIM SANAYİ VE TİCARET LİMİTED ŞİRKETİ (“DEFF Design”, “we”, “us”, or “our”) collects, uses, and protects your personal data when you use our services through www.deffdesign.com (the “Site”).

This document has been prepared in compliance with the Turkish Personal Data Protection Law (KVKK), the EU General Data Protection Regulation (GDPR), and Shopify’s data protection framework.

By using our services, you acknowledge and agree to the processing of your personal data as described in this Policy.

1. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The updated version will take effect upon publication on www.deffdesign.com.

The “Last Updated” date at the top of this page always indicates the most recent revision.

2. Information We Collect

 

The type of information we collect depends on how you use our Site. We may collect the following data:

Information provided directly by you:

  • Full name, email address, phone number, billing and shipping address

  • Payment authorization details (processed securely by payment providers; we do not store card information)

  • Order history and purchase records

  • Customer service inquiries and message content

Information collected automatically:

  • IP address, browser type, device information, session duration

  • Site usage data through cookies, pixels, or similar technologies

  • Entry and exit pages, click history, and traffic analytics

Information from third parties:

  • Technical and transactional data from Shopify, payment gateways, shipping companies, analytics tools, and marketing partners

  • Interaction data collected via social media or advertising platforms

3. How We Use Your Personal Data

 

Your personal data is used for the following purposes:

  • Processing orders, payments, and deliveries

  • Providing customer service and support

  • Managing accounts, returns, and communications

  • Sending marketing materials and product updates (only with explicit consent)

  • Fulfilling legal and regulatory obligations

  • Ensuring website security and preventing fraud

Marketing emails are sent only with your explicit consent.

You may unsubscribe at any time.

4. Cookies

 

We use cookies to improve user experience, collect statistical data, and measure advertising performance.

These cookies process your browsing history, preferences, and device data anonymously.

You can disable cookies in your browser settings, but certain parts of the Site may not function properly.

For more details, please review Shopify’s Cookie Policy:

https://www.shopify.com/legal/cookies

5. Sharing of Personal Information

 

We may share your personal information with trusted third parties under the following circumstances:

  • Shipping providers: To deliver your orders

  • Payment processors: To securely process transactions

  • Shopify: For website infrastructure and database management

  • Legal authorities: To comply with legal obligations

  • Marketing partners: For analytics and campaign optimization (only for consented users)

Your personal data will never be sold or disclosed to third parties without your consent.

6. Data Storage and Security

 

Your data is stored on encrypted servers, accessible only to authorized personnel.

We utilize firewalls, SSL certificates, and Shopify’s enterprise-grade security standards.

Data is retained only as long as necessary for legal, contractual, or operational reasons.

Although no system can guarantee absolute security, we employ industry-standard measures to protect your data.

7. Your Rights

 

Under the KVKK and GDPR, you have the right to:

  • Learn whether your personal data is being processed

  • Request correction of inaccurate or incomplete information

  • Request deletion or anonymization of your data

  • Object to certain data processing activities

  • Withdraw your consent at any time

  • Learn about third parties with whom your data is shared

To exercise these rights, please contact us at info@deffdesign.com.

All requests will be processed in accordance with applicable legal timeframes.

8. Children’s Data

 

Our website is not intended for individuals under 18 years of age.

If we become aware that we have inadvertently collected data from a minor, we will promptly delete it upon request.

9. International Data Transfers

 

DEFF Design operates using Shopify’s global infrastructure.

Accordingly, your data may be stored on secure servers located in Canada, the United States, or Europe.

All cross-border data transfers are carried out in compliance with recognized international security standards.

10. Contact Information

 

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

Company Name: DEFF DERİ TASARIM SANAYİ VE TİCARET LİMİTED ŞİRKETİ

Address: Esentepe Mahallesi, Dinlendi Sokak No: 5 B/C, Nilüfer, Bursa, Turkey

Email: info@deffdesign.com

Web: www.deffdesign.com

DEFF Design, is committed to protecting your privacy and ensuring your data is processed transparently, lawfully, and securely.

Your trust is our priority.