Terms of Service

DEFF Design Website Terms of Use

 

By accessing or making a purchase through www.deffdesign.com, you agree to be bound by the following Terms of Service (“Terms”).

Please read these Terms carefully — they constitute a legally binding agreement between you and DEFF DERİ TASARIM SANAYİ VE TİCARET LİMİTED ŞİRKETİ (“DEFF Design”, “we”, “us”, or “our”).

1. General Conditions

 

By using our website, you confirm that you are at least 18 years old, or that you are using the site with the consent of a parent or legal guardian.

All products offered on our website are intended for personal use only and may not be resold for commercial purposes.

DEFF Design reserves the right to modify, update, or discontinue any part of the website, products, prices, or services at any time without prior notice.

2. Pricing & Product Information

 

All prices listed on our website are in Turkish Lira (₺) and are inclusive of VAT.

DEFF Design reserves the right to change prices or product details at any time.

Price changes made after your order has been confirmed will not affect your purchase.

Product images are provided for illustrative purposes and may not exactly reflect the color, texture, or tone of the actual product.

3. Orders & Payments

 

Once you place an order, you will receive an order confirmation email. This confirmation constitutes acceptance of your order and the formation of a binding contract.

DEFF Design reserves the right to cancel or limit orders in the following cases:

  • Incorrect pricing or stock information,

  • Product unavailability,

  • Failure of payment authorization.

Payments are processed securely using the payment methods specified on our website.

Your credit or debit card details are never stored on our systems.

4. Shipping & Delivery

 

Our delivery procedures are detailed in our Shipping & Delivery Policy.

Although we aim to dispatch all orders within the specified timeframe, actual delivery times may vary depending on the courier company.

DEFF Design is not responsible for delays or damages caused by shipping carriers.

5. Returns & Exchanges

 

Return and exchange procedures are described in our Return & Refund Policy.

Personalized or custom-made products are not eligible for return.

Returned items must be unused, in their original packaging, and accompanied by the invoice or proof of purchase.

6. User Comments & Feedback

 

Any comments, reviews, or feedback submitted on our website are considered non-confidential and public.

DEFF Design reserves the right to use such content for promotional or evaluative purposes.

However, comments containing offensive language, unlawful content, or violations of third-party rights will not be accepted and may be removed without notice.

7. Intellectual Property Rights

 

All texts, images, designs, logos, and brand elements on this website are the property of DEFF Design or are used under license.

Any unauthorized reproduction, distribution, or commercial use of this content is strictly prohibited.

8. Limitation of Liability

 

DEFF Design shall not be held liable for any technical issues, connection failures, or data losses arising from the use of this website.

We are not responsible for any direct or indirect damages resulting from product misuse or user error.

9. Third-Party Links

 

Our website may occasionally include links to third-party websites.

DEFF Design is not responsible for the content, privacy policies, or security practices of these external sites.

10. Modifications

 

These Terms of Service may be updated or modified by DEFF Design at any time.

Updated terms take effect immediately upon publication.

It is the user’s responsibility to review these Terms periodically.

11. Governing Law & Jurisdiction

 

These Terms are governed by the laws of the Republic of Türkiye.

In the event of a dispute, the Courts and Enforcement Offices of Bursa shall have exclusive jurisdiction.

Contact

 

For any questions, suggestions, or complaints, please contact us at:

Company Name: DEFF DERİ TASARIM SANAYİ VE TİCARET LİMİTED ŞİRKETİ

Address: Esentepe Mahallesi, Dinlendi Sokak No: 5 B/C, Nilüfer, Bursa, Türkiye

Email: info@deffdesign.com

DEFF Design is committed to providing a transparent, secure, and customer-focused shopping experience.

By using our website, you acknowledge and agree to these Terms of Service.